Friday, August 29, 2014

Defying the Odds Series (2): Life of Ulot..



Sometimes we do not know what the future holds for us. Our dreams and aspirations seem blurred especially when we have made wrong decisions in our earlier years. Often times I ask myself, what if I made the best grades in college and graduated Magnum Cum Laud, what my life would be like. I’m tempted to compare myself to colleagues and friends that started this life journey with me and see how far some of them have come, a good number of them are perceived to be doing great. But I thank God for my upbringing, I have a father who is a role model and his life is a source of inspiration for me. I consider my father as a success. Raising four kids with my mother and making sure they achieved their highest potential in life. We were not rich growing up but for some reason people thought we were. My dad had the ability to manage resources prudently and his partner, my mum, had the strength to create wealth. This partnership is still working for them almost 40 years later. I look around and see some family friends that had so much money and affluence in the past, today some of them look up to my dad, not because he is rich but because he is happy. Happy in the sense that he has healthy independent and caring children, lovely grandchildren, good health coverage, a loving and supportive spouse, and a reasonable bank balance J
The question now is what is really our quest in life? What do we really want to achieve by going to college or learning a skill or trade? I’m more comfortable creating real value than making money.. Yes I know you are saying is it not the same? I do not believe they are the same. Value creation in my opinion is focusing on using your skills to make the world a better place. Example is selling a bookkeeping software to the owner of a gas station that would enable him spend less time in the office, increase his profits by reducing overheads, and have more time for things that are very dear to him. My belief is that when you create value, you create wealth eventually.

My journey in the United States has been a very challenging and interesting one. My first year I probably got called for over 15 job interviews in the various fields I chose. Guess what, I never got any of those jobs. Looking back now I see the reason why, and NO it’s not because I’m black! I believe it was very obvious I had not integrated into the American business environment and it was so glaring. I had difficulty in communicating because of my accent (which is African with a sting of British), I had a disposition that showed I was above learning (after all I have an MBA), and I think I dressed too much for certain positions. I remember a prospective employer telling me that I was not a good fit for his organization. At that time I felt insulted, but now being on the other side of the aisle (I interview every candidate for jobs in my organization) I realize that employers seek certain kind of people that would blend into the existing culture in their organization.
I would like to share the experience of Ulot being fired from a job and how he survived that experience in the next series..

Wednesday, August 27, 2014

Defying the Odds Series (1): Life of Ulot..



My name is Ulot, and my journey started on the 04/01/2001. After 22 years in this world, I felt an emptiness that could not be explained. Let me try to describe this feeling; lonely, sad, afraid, ashamed, and mostly a failure. I had a desire to end my life, and trust me this was not because of the effect of marijuana or alcohol that I had always indulged in, it was because I could not see a way out of my situation. As a third year college student, I could not boast of enough credits to be officially called a second year student which obviously eliminated any thought of graduating the following year. My proud parents have been anticipating my graduation and the thought of me going to the UK for a master’s degree in Accounting; whenever my mum mentioned how she had saved up money for me to go for a master’s degree, my stomach shriveled to the amount of deceit I had conceived over the years, the appalling lies I had told about my “good standing” in school, and the fear of being exposed continuously haunted me.

Let us take a look back at the last two years of my life. I come from a middle class family, born by highly educated and successful parents in Lagos Nigeria. In my first year in college I had a good car, a good monthly allowance from my parents, and a rich girlfriend who was generous to a fault. I also had a best friend who was from a more wealthy background. We attended all the great parties in and out of college campus, dated pretty girls and “messed around “quite often. Trust me I was never molested by uncle or father, starved by step-mother or aunt, never had a younger brother shot during a drive-by or cousin raped in an ally somewhere. I was just a young Christian adult male looking to explore all the negatives life had to offer. My best friend and I missed classes for beer parties, got high before a major test or exam, spent the evenings entertaining boys and girls from various backgrounds till late into the night. To me, LIFE COULD NOT BE BETTER THAN THIS! The result of all this brings me to 04/01/2001. We are at the Dean of Accounting’s office finally meeting the professor after several attempts. My parents are filled with joy as they walk in to receive the shock of their life time. My Dean does not recognize me as one of his students (first red flag) but keeps a nice demeanor as he welcomes my parents into his office. After exchanging pleasantries my dad asks to see my academic record explaining to the Dean how I need to start looking for good schools in the UK because “this was the best time to apply”. The Dean requests I wait outside his office while he reviews my “file”; at this time I still stick to my act of “all is well” but praying to God for a “miracle”. A miracle that would transform all my failures to success, a miracle that will delay this evil day somehow, or lightning to strike me dead so I will not witness the situation that I believe is about to unfold. My mum comes out of the Dean’s office after an hour (longest wait of my life) with tears in her eyes. She says something to me that I never expected her to say under the circumstance, she says and I quote “my son, you are not a drop out” she says to me that whatever it takes for me to graduate and finish this phase of my life she would support me. She now says that she and my dad have decided to change my major from accounting to business because that was less stressful. Let me take you back a few years when I was in senior high. I was that student who did not have to read to pass an exam, and not just pass but be among the the top three in my class. I was class prefect, I did better than all my siblings in school. Getting into college, it struck me that that formula did not work! Especially in an environment where I was not compelled to go to class, I was not being monitored but solely responsible for my success!
I took a good look at my parents and the Dean as they tried to deliberate on what was the best course of action for me, as they proposed various majors that seemed less stressful already concluding that I did not have the capacity to excel in accounting. I walked up f accounting and asked him if I could get another shot at improving my grades. He looked at me with disgust and said I should not waste my parents’ resources, he kept emphasizing on a different course of action. I told him to give me one year to improve on my grades and if I did not then I would quit being a student and take a “different course of action”. My dad looked at me like he was going to pull out a gun and shoot me in the head, but my mum (thank God for mothers sometimes) asked if I was sure I could “do” it and I said yes.

Within the course of 2 years, I took certain key decisions that would enable me reach my set goal. Firstly I eliminated everything that would bring attention to me. One of which was my vehicle, I moved into campus. I also changed the number to my cell phone. And lastly, I joined a Christian fellowship on campus. Now being a Christian in my circle was not “cool” so this ensured my friends saw me as uncool. This act made me develop a personal relationship with God. God and I started having some really interesting conversations (I wasn’t going mad or anything), I kept setting mile stones for myself and told him if he gave me the strength tp refrain from “sin” I will continue to be a Christian. To my surprise, I saw a painful turn around. I use the word painful because I felt humiliated with the present change in life style but my motivation was the goal set ahead of me. My brain took a while to assimilate and comprehend because of lack of use! I would read and not understand but I continued to read. I started to look for interesting ways to assimilate, ways that were perfect for me and not what was popular. I understood that if I could not conceive or picture a certain course of action in my mind, it was difficult to understand. I preferred to study in groups and look digest the gesture of who ever was teaching. This made learning easier compared with the boring lecturers who hated their jobs as teachers. Judgment day came, and I went to the notice board to check my result after 1st semester exams. Out of 8 courses (24units) I passed 7, and out of the 7, I had a distinction in a course that I never imagined I could get a C. my Dean was impressed so he allowed me the chance to continue in Accounting. Some of you might be wondering how the Nigerian system of college education works and why my Dean had the right to determine if I could continue or not. To some of you I would say go to Google for answers, then to the others who have an open mind and probably have been in my shoes I would say that there are different stages in college (if you do not know already pay close attention). You have Distinction, Pass, Probation, Warning, and Advised to Withdraw. I was at the Warning stage and I could only boast of 40 units out of 120units needed to be in the Pass stage in my third year of Accounting. One of the experiences I learnt during this period was the ability to be accountable for my actions and find strength in a higher power to be able to succeed in the “perceived “midst of shame. I felt the whole world was looking and laughing at me. I had to go back and take classes with the same freshman girls and guys I spent 3 years trying to make an impression. I had to look for positive energy around me, talk to people that only focused on forging ahead. I read a book by John Maxwell, “Failing Forward” and this gave me a whole new perspective, it helped change my mindset about failure. I came to see failure as an ability to succeed in areas that will improve your wellbeing having being equipped with relevant information. I discovered for me I had to fail to succeed. I remember being warned by my parents and some friends about my former life style, I knew it was destructive but I just could not help but continue. I am one of the lucky few that was able to come out without serious regrets but I came out a better and more informed person. Another quote I used to encourage myself was “Overtaking in a race does not mean you will win the race”. When my colleagues from the same class were working in corporate Nigeria, I was still struggling in college to bring my grades up to avoid expulsion. The comparisons to scenarios like these are endless! 

To be continued......

MEDICARE AND HMO'S







In the United States, Medicare is a national social insurance program, administered by the U.S. federal government since 1965, that guarantees access to health insurance for Americans aged 65 and older and younger people with disabilities as well as people with end stage renal disease (Medicare.gov, 2012) and persons with Lou Gehrig’s Disease

As a social insurance program, Medicare spreads the financial risk associated with illness across society to protect everyone, and thus has a somewhat different social role from for-profit private insurers, which manage their risk portfolio by adjusting their pricing according to perceived risk.

DEMOGRAPHIC


  • In 2010, Medicare provided health insurance to 48 million Americans
  • In 2009, Medicare enrolled 2.9million people in Texas
  • In 2010, Medicare disbursed $521.1billion to providers across America
  • In 2010, Medicare disbursed $7.1billion directly to Home Health Agencies across America
  • In 2010, Medicare disbursed $60.3billion to Managed Care Institutions


Source: U.S. Centers for Medicare and Medicaid Services


COVERAGE

Medicare Part A: Medicare covers services (like lab tests, surgeries, and doctor visits) and supplies medically necessary to treat a disease or condition. Part A disburses funds to the following providers:




Medicare Part B: This covers 2 types of services which are:

  • Medically necessary services: Services or supplies that are needed to diagnose or treat your medical condition and that meet accepted standards of medical practice.
  • Preventive services: Health care to prevent illness (like the flu) or detect it at an early stage, when treatment is most likely to work best.

Some Home Health Agencies (HHA) have licenses to cover some medical necessities under the Part B program which are “Durable Medical Equipment” (DME’s) and Medical Supplies. The following are a list of things covered under the Part B program:


Medicare Part C: Part C also known as “Medicare Advantage” plans allows beneficiaries to choose to receive all of their health care services through a provider organization.  These plans may help lower their cost of receiving medical services, or enable them get extra benefits for an additional monthly fee.  A “member” must have both Parts A and B to enroll in Part C.

Medicare Part D: Part D (prescription drug coverage) is voluntary and the costs are paid for by the monthly premiums of “enrollees” and Medicare.  Unlike Part B in which members are automatically enrolled and must opt out if they do not want it, with Part D members have to opt in by filling out a form and enrolling in an approved plan.


As you journey into Home Health Care, the term HMO and Medicare HMO will be used interchangeably and most times incorrectly. Here you will have the opportunity to differentiate between both of them and see the relationship between these 2 plans and Home Health Agencies that are contracted with them.

The Balanced Budget Act of 1997 (BBA) established a new Part C of the Medicare program, known then as the Medicare+Choice (M+C) program, effective January 1999. As part of the M+C program, the BBA authorized “CMS” to contract with public or private organizations to offer a variety of health plan options for beneficiaries, including coordinated care plans (such as health maintenance organizations (HMOs), provider sponsored associations (PSOs), and preferred provider organizations (PPOs)), Medicare Medical Savings Account (MSA) plans, private-fee-for-service (PFFS) plans, and Religious Fraternal Benefit (RFB) plans. These health plans provide all Medicare Parts A and B benefits, and most offer additional benefits beyond those covered under the Original Medicare program.

Traditionally, Medicare and HMOs were separate entities and each played a defined role in health care in the United States. Changes in Medicare policy have brought the two together. Combined, they provide a particular way of paying for Medicare supported health care.


                                          WHAT IS AN HMO?

HMO stands for Health Maintenance Organization. HMOs are managed care organizations (MCO) that provide a form of health care coverage. HMOs coordinate a patient's health care according to the regulations of the patient's selected health plan. Some of the following are examples of HMO’s popular in Texas:


  • United Health Care (UHC) formally known as Evercare
  • CIGNA also sometimes called Carecentrix
  • Blue Cross Blue Shield
  • Superior Health Plan
  • Molina
  • Homelink
  • Amerigroup
  • Aetna


Healthcare “providers” are contracted with the HMO to provide care as outlined by the HMO's guidelines for each health care plan. In exchange, the HMO lists the provider or physician in its list of approved providers thereby directing a steady stream of patients to the providers.

ACCREDITATION

HHAs are required by Federal and State laws to be licensed to operate in the States in which they are registered business entities. There are certain criteria they must meet for them to be eligible to be accredited for the Medicare program. Due to the large number of applications being received for licensure and the increase in Medicare fraud and abuse, the process for obtaining a license has become more vigorous, making the process more rigid for agencies to be certified to operate.

Accreditation Agencies:
·        Community Health Accreditation Program (CHAP)
·        The Joint Commission
·        Accreditation Commission for Health Care, Inc.

CRITERIA
  • An applicant for a license must not admit a client or initiate services until the applicant completes the application process and receives an initial license
  • A first-time application for a license is an application for an initial license
  • An application for a license when there is a change of ownership is an application for an initial license
  • A separate license is required for each place of business
  •  An agency's place of business must be located in and have an address in Texas. An agency located in another state must receive a license as a parent agency in Texas to operate as an agency in Texas
  • An applicant must be at least 18 years of age.


Before issuing a license, DADS considers the background and qualifications of:
·        The applicant;
·        A controlling person of the applicant;
·        A person with a disclosable interest;
·        An affiliate of the applicant;
·        The administrator;
·        The alternate administrator; and
·        The chief financial officer


                                            MEDICARE PROGRAMS

As an accredited Medicare Home Health “provider” there are certain things you should know before administering care to your clients. The following questions need to be asked:
  • Is my client eligible?
  • What coverage does he/she have?
  • What services does my client need?

ELIGIBILITY


  • Client must be over 18
  • Client must be getting services under a plan of care established and reviewed regularly by a doctor
  • A doctor must certify that you need, one or more of the following.
  • Intermittent skilled nursing care
  • Physical therapy
  • Speech-language pathology services
  • Continued occupational therapy
  • Client must be homebound, and a doctor must certify that he/she is homebound


To be homebound means the following:

  • Leaving your home isn’t recommended because of his/her condition
  • Client’s condition keeps him/her from leaving home without help (such as using a wheelchair or walker, needing special transportation, or getting help from another person)
  • Leaving home takes a considerable and taxing effort


http://www.medicare.gov/Pubs/pdf/10969.pdf


COVERAGE

Medicare covers the following services for patients that are home bound under the Part A and B programs:

  • Skilled Nursing
  • Physical Therapy, Occupational Therapy, and Speech – Language Pathology Services
  • Medical Social Services
  • Medical Supplies
  • Durable Medical Supplies (DMEs)


What is not covered under Medicare?

·        24 hours a day care at home
·        Meals delivered to clients at home
·        Attendant Services

                    MEDICARE ELIGIBILITY: PROVIDERS VS MEMBERS

As earlier mentioned, providers and members under the Medicare programs both need to be eligible to administer (HHA) and receive (clients) home health services under the Medicare program.

In recent times, HHA agencies have been penalized for providing services to clients who do not meet the criteria required by the Center for Medicare & Medicaid Services (CMS).

Experience as shown that providers tend to make promises to clients that they are cannot honor because these clients although they have Medicare, they do not have coverage for these services.

Providers need to ensure that there is medical necessity and the client meets the following criteria:

Over 65: For individuals who have paid Medicare taxes until they reach 65, they are automatically enrolled into the Part A program.

Under 65 (disabled): A client may be eligible for Part A as a result of his/her disability.

Widow/Widower between 50 and 65: a widow or widower between the ages of 50 and 65, you may also be eligible to apply for Medicare if you do not receive disability benefits, but you receive any other Social Security benefit.

Special Enrollment: You may become a Medicare beneficiary if you, a dependent child or your spouse suffers kidney failure requiring dialysis or a transplant.